Home Forums Education, Training and Jobs Crowdstar Jobs – online community manager

Viewing 2 reply threads
  • Author
    • #8149

      Hey Guys,
      Just wanted to let you guys know we’re looking for a online community manager, based in our Blackrock office Co Dublin.
      The full listing is here http://jobs.ie/ApplyForJob.aspx?Id=1113059

      Please make sure if you want to apply that you mention in your covernote that you saw this on the http://www.gamedevelopers.ie forums.

      Online Community Support Manager
      Work with a talented team of programmers, designers, and artists who create compelling games on social networks and mobile platforms. We are a small, well-funded, and profitable startup working on the next generation of social games. We’re breaking new ground and expect creativity from every team member. If you’re passionate about games and technology, join us and play a critical role in shaping the future of social games. Our team is built of experienced entrepreneurs and technologists and we’re looking for smart and motivated individuals who can excel in a fast-moving environment.

      As a moderator of online communities, you will be responsible for:
      [list:0761826cff]ensuring that clean, meaningful content is posted and conversations are informative
      replying promptly to user questions or concerns
      gathering input from power users for future development
      relaying major customer service issues to the Community Manager
      writing comprehensive help files and tips
      writing community announcements about bug fixes and enhancements
      doing QA: performance testing, security testing, submitting detailed bug reports, across our portfolio of games on [/list:u:0761826cff]

      [list:0761826cff]2 years of customer service experience preferably at an internet company
      must have excellent speaking skills complemented by exceptional written and oral skills and strong organizational abilities.
      excellent conflict resolution skills
      active on major social networks: Facebook, MySpace, Twitter
      experience with gaming on mobile platforms ios (iphone, ipad) , android smart phones
      excellent writing and interpersonal communication skills
      organized and detail-oriented
      ability to multitask and self-manage in a fast-paced environment
      experience with zenddesk ticket support software an advantage
      community management or moderation experience on message board software such as phpBB or vBulletin[/list:u:0761826cff]

    • #47188
      Aphra K

      do you want this to go up in our jobs section too?


      Ps in future if you are advertising jobs based in ireland send them to us via info@gamedevelopers.ie

    • #47189

      Yea that would be great thanks Aphra

Viewing 2 reply threads
  • The forum ‘Education, Training and Jobs’ is closed to new topics and replies.